Politique de confidentialité

Terms and Conditions

You can, now, book your business trip or vacation safely. If you would like more information or clarification regarding the choice of your destination or to plan your route, you should contact our travel consultants or by telephone to the agency of your choice, whose coordinates are given in section or by mail at the addresses listed. The transactional website Euro Travel Holidays is a site of maximum security. Note, however, that the use of this site means you automatically agree to the terms and conditions set by wholesalers and / or suppliers of services and travel services and it is your duty to consult. You are thus subject to the following conditions and those set by wholesalers and / or suppliers.

1. Role of Euro Holidays

Euro Travel Vacations is a travel retailer, holds a Quebec permit # 700274 and regulated by the Office of Consumer Protection. Euro Travel Holidays is not acting as a wholesaler or supplier. Euro Travel Holidays acts as agent for the travel products and services appearing on our site. We act as an agent when we book and transmit, on your behalf, your reservation and your payment to the wholesaler and / or the supplier of the package you choose. We also act as agent for the wholesaler or supplier when we send you confirmation of booking and travel documents.

2. No advice when purchasing online

When booking and purchase on our Internet site, Euro Travel Vacations can assess your needs or expectations. So you assume only the choice of the journey you have chosen the description of which is reserved to the wholesaler and / or supplier. Euro Travel Vacations assumes no liability for the accuracy or truthfulness of the information provided by wholesalers and / or suppliers. However, if you want to be advice or information on your choice of vacation or travel, you can contact by phone with the agency.

Recommendation 2_1.

Each destination has characteristics of their own that could displease certain: climate, food and customs, etc.. The countries visited generally offer a way of life, customs and quality standards different from those you are accustomed. Climate: the rainy season, monsoon, hurricane formation or hurricane, temperature can affect the quality of your stay. The same applies to the standards and conditions relating to public utilities, facilities, accommodation and restoration of host countries. Thus, some adaptations are needed by the traveler. Similarly, because of economic conditions that exist abroad, some services such as electricity supply, running water and hot water may be suspended.

Euro Holidays is not responsible for any damage or loss of use arising from the above.

The traveler's responsibility to inquire adequately about the destination before booking the package and assumes all risks arising from the choice of destination. He must learn about vaccines or preventive measure for malaria or other.

3. Responsibility

I t is your responsibility to prove to be over the age of 18 years and be empowered by law to enter into this agreement to buy online in accordance with conditions set forth therein. You assume full financial responsibility for your use of secure transactional Travel Esther. You further certify that all information provided in connection with the use of that site by you or users of your computer, is true and correct. Remember that false or misleading statements made in connection with a purchase may be a violation liable to prosecution.

4. Travel Documents

It is your responsibility to have in your possession all travel documents, passports, visas, etc.. and vaccines required by the authorities of the countries where you will stay, and at your expense. If you do not know what documents are required, please contact the consulates or embassies of the countries you visit.

You pay:

TRAVEL DOCUMENTS (PASSPORT and VISA)

The consumer agrees to obtain, at its expense, all documents required by the relevant government authorities of the country visited.

Canadian citizens must carry proof of citizenship (certificate of birth or citizenship card with photo or notarized letter giving permission to the parent traveling alone with a minor child 18 and under) for destinations where passports and visas are not required.

Consumers should contact the consulates or the embassies of the countries you visit, or with their travel agent at time of booking, check, what are the necessary travel documents, and make sure to have them before departure.

Valid passport , mandatory for all travel outside border.

(or piece of photo Identities for travel within the country),

is required by all companies at the time of boarding .

Caution : It is your responsibility to verify that you are in good standing with the police formalities, health and customs for your trip .

Financing (check your status''court''if you need to enter the territory of the United States)

NOTE A: Some countries require the validity your passport more than 6 months after the date of entry.

The traveler who does not possess the necessary documents for travel (passport, visa, vaccination certificate ...) may be denied boarding the air carrier or entering the country of transit or destination the final. In such a case, cancellation fees apply and Euro Travel Vacations assumes no responsibility.

In addition, any interrupted or shortened stay or any service not used because of the traveler for any reason whatsoever does not give rise to any reimbursement

5. Terms of wholesalers and / or suppliers

The purchase of travel services are subject to the conditions and restrictions of the wholesaler and / or supplier, your vouchers and tickets. Terms and conditions of wholesalers and suppliers are available on this site before booking and complete your purchase. When you give your credit card number to buy a travel service, you confirm having read and accepted these terms and those of the wholesaler and / or supplier. Terms and

conditions of wholesalers and suppliers generally include fees for cancellations or changes to your purchases. You should also pay particular attention to the time to present at check-in at airports, usually three (3) hours prior to departure, the availability of services to and for the possibility that changes be made to theft or hotels. It is the responsibility of the traveler always check the validity of schedules for any carrier and this in a minimum of 24 hours before departure. You should always confirm your flight 72 hours or less prior to departure. Euro Travel Holidays is not involved in the preparation, organization, or provision of products and services in travel services on site, including the realization of which binds packages that the wholesaler or supplier of the product or travel service you have purchased, it accepts no responsibility in this regard and for any damage, loss, theft, accident or injury occurring in connection with the participation of a traveler.

6. Prices and other information

All travel services you purchase through this site will be delivered according to their availability. All prices mentioned on the website Euro Travel Holidays are in Canadian dollars, unless the contrary is expressed. They include federal and provincial taxes but do not include shipping if applicable. A service charge of $ 60.00 CAD (GST / QST included) may, depending on the type of reservation you be charged for each ticket issued. The purchase price of any journey is one that will be communicated at the time of purchase. Euro Travel Vacations is not responsible for any price changes that may occur before you have completed your online purchase.

7. Note on prices in Quebec

Some jurisdictions regulate advertisement for trip prices and other tourist services by forcing wholesalers and suppliers to indicate only, or predominantly, the total cost to pay for the advertised (including taxes, service charges or other costs). will be charged separately Compensation Fund (OPC) will consist mainly of contributions from clients of retail travel agents licensed in Quebec. This contribution will be $ 3.50 for every $ 1 000 of travel services purchased. If these services are taxable, the amount of this contribution will also be.

This rule does not apply in all provinces of Canada. No matter where you live.

8. Misprints and errors, availability, price and product orders

Information and prices are provided directly by travel wholesalers and / or suppliers. It is possible for misprints or other errors occur. Therefore, Euro Travel Holidays and its suppliers reserve the right to correct prices and charges for products and services offered through the website at any time without notice to you or notify any other person without incurring liability to you or any other person. In addition, Euro Travel Vacations can not guarantee that products and services advertised on the site will be available when you wish to purchase or later. In addition, Euro Travel Holidays and suppliers reserve the right to refuse to correct or cancel a reservation and do not respond to a request for availability of a trip. If you wish to purchase products or services whose prices are inaccurate, Euro Travel Holidays and its suppliers reserve the right to reject your offer by giving you notice by telephone or in writing. The only price for the purchase of a trip is one that you at the time of purchase. The products and services are always subject to availability at time of purchase.

9. Purchase of travel services and / or payment

The travel services you wish to purchase must be paid either by a deposit required and balance due on a specified date in the transaction, either in full at time of purchase by credit card and the transaction is made directly on the site. If the required deposit option is chosen, the failure to make the final payment on the date specified will result in cancellation of your reservation and the total amount of the deposit is not refundable. Euro Travel Vacations is not responsible for omissions of payment. You can make your payment using Visa, Master Card and American Express.

10. Process of buying online

Only from the time you provide your credit card number or deposit required for the final payment or reservation that the contract is concluded and finalized, and you fully accept the terms and conditions of the supplier. Before that time, you have no obligation to Euro Travel Holidays and more providers are under no obligation whatsoever. When you give your credit card number on the transactional site Holiday Travel Euro to pay for a trip, you agree to pay immediately, or the required deposit and the balance due on the date specified at the time of the conclusion of the transaction, the total cost of the trip. Your credit card account will be immediately deducted from the amount due on your purchase. No matter if the purchase was made by yourself or another person with access to your account, you can not in any way you avoid paying for this trip, the trip has been made or not. If the name for at least one of the travelers covered by your reservation is not the holder's credit card, your reservation will not be given to the wholesaler or supplier as long as Euro Travel Holidays do not confirm with you the validity of your purchase. We will send you an authorization form credit card and ask you a photocopy of the front and back of the credit card. Only after receiving information that the purchase is completed. Meanwhile, the availability and price of services you wish to purchase are subject to change without notice. Your credit card will be charged to your account by the service provider and / or wholesaler.

11. Cancellation of a purchase

If you wish to cancel your purchase on the Internet, you should immediately contact us by phone. In no case shall the act of sending an email or leave a message in a mailbox without a response from a travel agent Travel Euro Holidays invalidate your online purchase. Once completed your purchase, you are subject to cancellation or modification of the wholesalers and suppliers require. You should refer to the general conditions of the wholesaler or the supplier of your trip. In addition to the fees charged by wholesalers and suppliers, Euro Travel Holidays requires, in any case, costs a minimum of $ 45 CAD per person per booking for cancellations and changes to an online purchase .

12. Delivery of documents

Once you complete your purchase travel online, Euro Travel Holidays will send you an email confirming the details of your trip. Please ensure that this information corresponds fully to the products and services you have selected, and refer to this email for any other inquiries regarding your purchase. It is imperative that the corresponding name on your travel documents is exactly that of your passport. Typically, the supplier delivers the Notes and / or vouchers to Euro Holidays Travel within 14 to 21 days before departure. You will then select the delivery method. Tickets and vouchers will be then forwarded either by Canada Post at the normal rate or fee to send $ 20 minimum for a courier company, or toll free at our office or e-ticket delivery to the the airport.

For delivery of tickets or vouchers outside of North America, shipping costs vary depending on the courier company used and the place of delivery. We will contact you.

13. Travel insurance

Euro Travel Vacations strongly recommends that customers take out insurance covering certain events may occur before, during or after your departure. Euro Travel Holidays uses as a preferred supplier, insurance Travel Insurance RBC for Canadian residents, only available on this site. You are solely responsible for your decisions regarding the taking or not to take travel insurance. In any case, you can dispute the fact that Euro Vacances Travel is recommended to purchase insurance. Insurance policies impose exclusions especially but not exclusively in cases of pre-existing medical conditions. They also include time limits and procedures to enforce a claim. Euro Travel Vacations assumes no liability for denial of coverage by the insurer, regardless of their motive. Once you have purchased a travel, if you decide to cancel the insurance you bought through RBC Insurance and Travel Euro Holidays, you should notify the insurer within 10 days. Any request for reimbursement shall be made under conditions of RBC Insurance or insurer of your choice and according to the laws of the Province of Quebec.

14. Restriction on the personal, non-commercial

The transactional website Euro Travel Holidays is intended only for use by travelers. You can not modify, copy, distribute, transmit, display, perform, reproduce, publish or sell information, log Iciéla, products or services obtained from the Euro Holidays Travel site, or use it to create derivative works or licenses. This site should be used only to seek information or travel services and travel-related services offered to make reservations or purchases online legitimate. It is forbidden to use it to make reservations fraudulent, false or speculative or reservation in anticipation of demand.

15. Breach of the rules of use

Euro Travel Vacations prohibited under penalty of any use of its site for illegal or fraudulent. It is understood that any misuse of the resources of travel booking on the transactional site would make it impossible for you to access the site.

16. Confidentiality

Euro Travel Holidays is committed to respecting the privacy of its customers and therefore to sell to any third party or the name of individual clients, or other information from personal profiles. However, to book your trip and process your reservation, Holiday Travel Euro must obtain certain personal information. When you reserve or purchase travel products and services on the site secure transactional Euro Travel Holidays we are required to transmit information such as your name and telephone number of the wholesaler or supplier of travel, airline or other supplier products or services concerned.

17. Copyright / Trademark

All content, including software on this site is protected under Canadian and international copyright. It is therefore not modify, copy, distribute, transmit, display, perform, reproduce, publish or selling any information, software, products or services obtained from the website Euro Travel Holidays, or use it to create derivative works or licenses, or use one or the other elements of the site for commercial purposes or otherwise.

18. Laws, regulations

These general conditions and their enforcement are governed by the laws of the Province of Quebec, without regard to provisions of law. The client user accepts and recognizes the exclusive jurisdiction of the courts of the Province of Quebec, district of Montreal, in respect of any dispute arising from the use of this site or these terms and conditions.

19. Hyperlinks

Links to other websites included on this site are provided for informational purposes only and does not mean that Euro Holidays Travel, its suppliers or third-party distributors endorse the content of those other websites. Neither Euro Holidays Travel or third party providers or distributors shall not be held responsible for the content of other Web sites and make no representations or warranties whatsoever about any other web site or the content or the documentation thereof. Euro Travel Holidays not in any way guarantee the security of these sites, nor does it guarantee the protection or treatment of personal information that you transmit to other sites. If you decide to access other Web sites, you do so at your own risk. It is strictly forbidden to link to this site without the express written permission of Euro ¬ Travel Vacations.

20. Damage resulting from access to our site

Euro Travel Holidays is not held liable in respect of viruses or any damage that may infect your computer when you use this site. Euro Travel Holidays or any other third party service provider can not be held liable for any damages, whether punitive, exemplary, direct or indirect or any physical or moral damages resulting from the use of its site.

21. Transfer

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

22. Change

Euro Travel Holidays reserves the right to modify these terms at any time. Your use of this site is governed by the terms in effect at the time of use.

23. Topics

The section headings used in these Terms are intended only for convenience of reference and shall in no way limit or otherwise modify the terms hereof.

24. Entire Agreement

These general terms and conditions that are included or mentioned, constitute the entire agreement between us regarding the subject matter hereof, and supersede all prior agreements (oral or written) regarding the subject hereof and may not be amended except in writing or by posting the change on this website .

25. Severability

These conditions shall be deemed severable. If any provision is deemed not enforceable or unenforceable, that provision will be enforced to the extent permitted by applicable law, and this decision will not affect the validity and enforceability of any remaining provisions.

26. Resolution of complaints

If you have a complaint, you can contact the agency

Euro Holidays (Euro Vacances inc)

3271 Montee St Hubert, St Hubert, Que J3Y4J4

Tel.: (450) 678 7754 - Fax.: (450) 443 8698 or email: info@resa.ca